Tea Pairing
Henrietta Lovell, on how tea can bring real value without human cost
Henrietta Lovell, internationally known as the Rare Tea Lady, focuses her TED Talk on chefs and sommeliers, the real "decision makers" in the hospitality industry.
"Do you want to change your business and the world for the better? Do we have that power? Does it even matter?" Lovell draws on an article published in the UK to talk about how tea can add real value at no human cost. A look at the positives and opportunities that tea can bring to the industry, inspired by the incredible customer experiences the founder of Rare Tea Company and Rare Charity has had throughout her career around the world.